Industry Insights
Explore articles, videos, and practical expertise from the team behind successful payment programs.
Do I need a program manager?
Do you really need a program manager?
A payment program can look simple from the outside, but behind the scenes, there are a lot of moving pieces that need to work together.
In this episode of Money Movement Explained, Shelly Ropolo breaks down the role a program manager plays in bringing those pieces together, keeping the program moving and managing the complexity behind the scenes.
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What’s important to get right early?
What you get right early matters.
The strongest payment programs aren't built on features alone.
They're built on a strong foundation, the right partners, and a clear plan for execution.
In our latest Money Movement Explained video, Eric Cotton shares why choosing the right program manager early can have a lasting impact on a program's success. From coordinating partners to managing complexity, the right foundation helps set the stage for sustainable growth.
What do customers really want?
Often, it's not more features. It's technology that works and an experience that feels simple and intuitive.
In our latest Money Movement Explained video, Shelly Ropolo, VP of Operations, shares why organizations can get caught up in adding bells and whistles when customers are often looking for something much simpler. She discusses the importance of balancing innovation with usability to create solutions that are easy to use, customer-friendly, and built on the right technology from the start.
What’s Often Underestimated When Launching a Payment Program?
In this episode, Eric Cotton, President & Chief Payment Officer, discusses what organizations most often underestimate when building a payment program and why addressing it early can be the difference between a successful launch and costly challenges later.

